The deployment of information technology solutions brings huge advantages to our clients that enable them to provide much better service to their customers.  System changes also affect the way users operate and use technology.  In many instances, it also affects the customers who are served by this technology.

 

Change management programmes are designed to prepare all affected persons for the implementation of new systems.  This is done through training and structured communication, consultations and hand-holding exercises to minimize the adjustments that have to be made.

 

We follow an integrated approach to change management and deploy it as one of the many streams of activity in a systems project.  We ensure that every affected stakeholder is well prepared for change and we provide support infrastructure to assist stakeholders in the new environment